Saturday , 25 January 2020

TRICARE Temporarily Waives Referrals for Some in Hurricane-Affected Areas

Emergency Procedures Also in Place for Prescription Refills

By the Defense Health Agency

Coast Guard personnel help medevac a patient in the Bahamas during Hurricane Dorian. The Coast Guard is supporting the Bahamian National Emergency Management Agency and the Royal Bahamian Defense Force with hurricane response efforts. (Coast Guard Photo)

The Defense Health Agency is waiving the referral requirement for anyone in a TRICARE Prime plan in North Carolina, South Carolina, parts of Georgia, Florida, Puerto Rico, the U.S. Virgin Islands and the Bahamas. TRICARE Prime enrollees in Puerto Rico, the U.S. Virgin Islands and the Bahamas may see an authorized provider in any location without a referral from their primary care provider until Sept. 30.

Referrals are waived until Oct. 1 for enrollees in Florida; North Carolina; South Carolina; and the following counties in Georgia: Brantley, Bryan, Camden, Charlton, Chatham, Effingham, Glynn, Liberty, Long, McIntosh, Pierce and Wayne.

Prescription Refills

TRICARE has initiated emergency procedures for prescription refills in areas affected by Hurricane Dorian through Sept. 6 for Puerto Rico and through Sept. 9 in some other locations. Emergency procedures are in place through Sept. 9 for:

  • Florida
  • Brantley, Bryan, Camden, Charlton, Chatham, Effingham, Glynn, Liberty, Long, McIntosh, Pierce and Wayne counties in Georgia
  • S. Virgin Islands
  • North Carolina
  • South Carolina
  • Accomack, Chesapeake City, Essex, Gloucester, Hampton City, Isle of Wight, James City, Lancaster, Mathews, Middlesex, Newport News City, Norfolk City, Northampton, Northumberland, Poquoson City, Portsmouth City, Richmond, Richmond City, Suffolk City, Surry, Virginia Beach City, Westmoreland and York counties in Virginia

To get an emergency refill, take your prescription bottle to any TRICARE retail network pharmacy. To find a network pharmacy, call Express Scripts at 1-877-363-1303 or search the network pharmacy locator.

If possible, visit the pharmacy where the prescription was filled or another store in the chain. If necessary, your provider may call in a new prescription to any network pharmacy.

Hospital and Clinic Operations

Some military hospitals and clinics are closed or operating in a limited capacity because of Hurricane Dorian. Patients should check the status of their military hospital or clinic before trying to access care. The waivers include active-duty service members using urgent care.

TRICARE enrollees not on active duty can receive urgent care from any TRICARE-authorized urgent care center or provider without a referral.

For more information, visit

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