Family Focus Friday: The Exceptional Family Member Program Goes Mobile

Robert L. Gordon III, Deputy Assistant Secretary of Defense (Military Community and Family Policy)

Robert L. Gordon III, Deputy Assistant Secretary of Defense (Military Community and Family Policy)

In today’s world, more and more of us are getting information through a mobile device.  We like to check our email while we are on the train and catch up on the news while in the elevator.  It’s convenient and quick.  The DoD recognizes this and is finding ways to make sure you have access to the information and resources that are most important to you whenever you need them.

The Exceptional Family Program (EFMP) is launching a new mobile website for service members and families to conveniently access essential EFMP information from any mobile device. With the mobile site, EFMP families can quickly and easily access important information about programs and services through a smartphone, tablet, or any another mobile device with an Internet connection.

The EFMP supports military families and service members who have a family member with special medical or educational needs.  The EFMP facilitates the enrollment of a family member in the program, provides assignment coordination to help ensure continuity in care and education during relocation, and offers one-on-one family support, tools, and resources.  Now this valuable program is going to be even more accessible to our increasingly mobile military families.

When I first heard about the launch, I opened the site on my phone and was impressed!  The site is clear and easy to navigate.  You do not have to waste time scrolling back and forth trying to read lines of text because everything is designed to fit right onto your screen.  I was able to click through the site, download important forms, and access resources and information right from my phone!  The mobile site includes a brief program overview and links to important enrollment forms and Service-specific EFMP sites.  Users can also access additional resources, such as the DoD Special Needs Toolbox and the EFMP eNewsletter.  The EFMP locator is another great feature, allowing you to search for EFMP support services near you. Just plug in your zip code or your installation name, and receive information about child care services, local hospitals or military treatment facilities, and much more.

You can access the mobile site by using this link: http://www.militaryhomefront.dod.mil/mobile/efmp or by scanning the quick response (QR) code shown below. The QR code can be scanned by your mobile device as long as you have a camera and a QR code reader application, which can be easily downloaded for free for smartphone platforms such as the iPhone or Android.

EFMP QR Code

 

So, what do you think?  Does a mobile site make sense for you and your family?  Join our discussionand let us know!  As always, we want to hear how this news affects you.

I am excited about the new and different ways that our service members and their families can access and interact with the programs and services that are designed to serve them.  This is a great new tool in the EFMP toolbox!  Until next time, stay connected and be well.

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