wanted to mention that I’ve been invited to the DoDLive Bloggers Roundtable tomorrow on the implementation of the Stop Loss special pay for servicemembers “who had their

There’s nothing quite like having a conversation with the DoD at eight in the morning. The burden of being on the West Coast, I suppose. Anyway, here’s some relevant information about Stop Loss Pay:

after sending the application when should i receive my money

Allen, thanks for your comment. I will forward your question as it relates to how soon you should receive compensation.

I am also interested in a time frame for payment. I submitted all my documents a month ago. If the money has already been authorized, why is the process not moving faster.

Sgt. Fowler, thanks for your comment. I have forwarded your question as well. V/r, Lt. Jennifer Cragg

Sgt. Fowler & Allen,

Please find listed below a response to your questions about Stop Loss compensation from Maj. Roy Whitley, Program Manager, Army Retroactive Stop Loss Special Pay:

The question people have asked the most during the first three weeks of the Army’s Retroactive Stop Loss Pay Program is, “How do I track my claim?” While a mechanism for tracking individual claims does not yet exist, we are working on creating one as soon as possible. We understand that there is a great demand for this information, and we want to provide it.

However, I think you’ll agree, the question people really want to ask is, “How long until I receive my check?” This is what applicants really want to know. We cannot yet answer this question yet, though, until we completely process our first group of applicants over the next couple weeks. At that point, we plan to post the average processing time for an incoming claim as a new prominent feature on the front page of our web site.

In the meantime, we ask for your patience and we navigate our way through the first few weeks of this program. The Army anticipates there will be 120,000 eligible claims — and we need to do this right.

I am with you Sgt Fowler. Some of my documents were not scannable and I had to send them in via mail. Yes, I did get a signature receipt, but I will never know if they made it to the correct department because I cannot get a response back either by mail or email. There has to be a better way for all aplicants to be able to track this process easier if we can’t communicate with the individuals handling the claims.

I have a question about the documentation needed. I looked through several boxes and was wondering if a DD 214 that stated “I was retained in service for 365 days” is substantial enough to submit my claim?

I would also like to thank the DOD in advance. As I finished going through my 4th box in the attic looking for more documentation…..I could only imagine the frustration that DOD has with this program. Go have a beer after work and know that you all are much appreciated.

Thanks.

KURTIS: I filed my claim and they said to send in your DD 214 and your DD 4, The DD 4 Is your initial signup how many years you originally signed up for this would have been done at meps. For most people this was a long time ago however thanks to computers you can retrieve this information on your ako in your OMPF file. When they have the DD 4 that says how many years you enlisted for and your DD 214 that says when you enlisted and ets they can figure out how long you were stoplossed for at least thats what i got out of it. Hope this information helps you and you don’t have to look through anymore boxes

I recieved a reply regarding the Stop-Loss claim I made on 11-7-09. The message declared that the official records did not match the claim I made. How in the World can the Army claim the DD 214, NGB 22, DA 4187, and copys of all my orders do not match official records??????? They message stated a Case Worker will be assigned to my claim. I can’t wait to find out how long of an argument this will be between the Army and I.

David, Ryan & Joseph,
I have forwarded your comments and feedback concerning filing your Stop Loss claims. V/r, Lt. Jennifer Cragg

Greetings, my name is Jill Mueller and I’m an Army Public Affairs Officer working closely with the Retro Stop Loss Special Pay Program.
Bottomline is that If you are eligible for the payment, you will get paid.
If you have submitted your application and have a claim number, you are good to go. Your case is in queue for processing ant there is no additional action you will need to take to have your case settled.
The second piece of news is that the first batch of claims has been sent to DFAS for payment. So, it hopefully won’t be long now before we have executed the first group of claims, end to end.
There is a significant number of claims in line for processing — but the retro stop-loss team cares about handling the claims in a timely way and paying Soldiers everything they are entitled. Having said this, the project manager estimates that case managers will only have to spend about 4-5 minutes to validate each claim that they must process by hand.
I hope this helps you understand the program’s current status.

The current status of my claim reads:
“Your claim has been checked against the Official Military Personnel File (OMPF), after an initial review, the months claimed are not in agreement. A Case Manager is reviewing your submission. This will require additional time to process your claim.’
I’ve read things online from various others who have received this response. I know that I submitted the correct paperwork, and I know that I am eligible. What is causing this? I’m wondering if it has to do with some sort of quibbling over a specific date that is claimed (i.e. did I become stop lossed on my original ETS date, or the day after, and did I stop being stop lossed on my actual ETS date or my first day as a civilian?). It seems that those who are processing the claims would benefit if those submitting the claims were better informed about what we need to do to make things happen.

Rob, thanks for leaving your comment. To alleviate some of your questions, I will be forwarding your comment to Jill Mueller, PAO over at Army G1 (Personnel) assisting with the Retro Stop Loss Pay. V/r, Lt. Jennifer Cragg

Hi, this is Jill Mueller, Army Personnel (G1) PAO again, checking in to provide more information.
Rob: Good question. Stop Loss begins the day after your original ETS and ends the day of your actual ETS. We estimate that processing and payment will take up to 90 days. Today, we are only 44 days into the program — so we ask for your patience. If you have submitted your claim and you are eligible, you WILL get paid.
If you have specific concerns, there is now an Army toll-free number for Retro Stop Loss Pay, 877-736-5554.
Hope this helps.

Army Personnel PAO — noticing there are a few more lingering questions here that I need to answer. Thank you for your patience.

Mike, Kurtis, Bryan and others: Ensure you have completed the application process. Do you have a claim number? This is key. Truly, do not sweat whether we got your DD214 or not, because we can pull up a copy on our end. (It’s an extra step, but its not hard.) If you have a claim number, there is nothing left for you to do. Only in the rarest cases, will we need to contact you to get additional information.
The email status updates caused quite a bit of confusion. For the most part, all claims are all going to case managers for verification. This absolutely does not not mean that your claim is being disputed.
As far as the Retro Stop Loss Pay team is concerned, we are in the payment business. If you are eligible, you will get paid.

Jill,

I’ve been following a few of your blogs, and I appreciate your presence. Although we haven’t gotten paid, you have managed to provide a voice of reason and a lifeline for many people who being driven absolutely crazy about the lack of information. For that I commend you.

However, you should try and call the toll free number that you keep preaching, it doesn’t work and has not for quite a while now. The message simply says that the voicemail box is full, as if you are calling a friend’s cell phone who has been on vacation for six months.

I know that you have heard time and time again how frustrating this is, but something should really be done that allows for these soldiers to at least check the status of their claim, even if only to be told that it is with a case manager. I’m in the same boat as many folks in that my email response said that the dates claimed were not in agreeance, which is a little ridiculous. My 214 clearly states the date I was released from active duty and anyone with access to my record could see that based on my initial contract, I went 13 months past my ETS date. I think my case number was somewhere in the 4,000′s, which is even more discouraging considering the fact that only a couple hundred have been reviewed in two months. At this rate, I’ll be paid in 2012.

Once again, I understand that these things take time, and I am not desperate for the money nor have I budgeted for it, because I expected this from the Army. The real problem here is leaving servicemembers in the dark. Originally there was an email address that was designated as the POC for inquiries, nobody ever got anything back from that (as a matter of fact, two of the three times I tried to send a message to that address, it was returned undeliverable) and then came the toll free number. This has also obviously been fervently neglected due to the fact that it has a voicemail, and that voicemail is full. Do you think anyone will get a response to their voicemail? I didn’t leave one, because I already know the answer to that question. DA needs to stop ignoring people and misdirecting targeted questions and just own up. What’s the deal? Honestly.

Tyson, I dont think I could have said it better myself. I have been following the stop loss website with my claim. I have sent in my DD4 and DD214 with comments applied to my claim account. Why have comment boxes linked to accounts if the claim managers do not respect the wishes of the stop loss personel.

Hello,
I applied for mine about a month ago. I got the same response most of you have gotten, “dates do not match.” I have a claim number assigned and my last status was “Recieved by case manager, procees will be claimed in order it recieved.” Now whenever I log in my status is blank. Nothing is there. I know it’s projected for about 90 days to process, but the blank status screen has me wondering if there is anything else I need to do. Does anyone have this issue?
Thank you for your time and Happy Holidays

excuse me, I am very tired. I meant “Claim will be processed in order it was recieved.”
Thank you for your time.

Joseph, thanks for your comment. I will also forward your comment to Jill Mueller, Army Public Affairs Officer working closely with the Retro Stop Loss Special Pay Program. V/r, LT. Jennifer Cragg

ITS LIKE EVERYTHING ELSE IN THE WORLD! HURRY UP & WAIT, NOTHING GOES SMOOTH WHEN YOU NEED IT TOO. ALL THE TECHNOLOGY THIS GREAT COUNTRY HAS AND CANT IRON OUT THE SMALL STUFF SO OUR GREAT OVER WORKED SOLDIERS CAN GET PAID IN A TIMELY FASHION URPS ME! ONE SOLDIER STATED, HE GOT HIS STOP LOSS PAY JUST SHY OF THREE MONTHS HOPE THAT HELPS!

Same issue with the blank status here, its been that way for about 2 1/2 weeks now, i left a comment (dont know how often those get read?). Im nearing my 90 day mark mabye 2-3 weeks shy of it but then again they said part of that 90 days is the 20 days for Mypay to process it soooo what now? And i called the hotline, there was absolutely no help there just i dont knows and wait it outs

Can I get some clarification on this memo (Memorandum showing approved retirement was denied or suspended ) that we have to submit with our packet? I separated from the military instead of retiring, so no one would have denied or suspended my retirement. I uploaded my orders into this submission column; is this okay?

Justin, thanks for visiting DoDLive.mil and for leaving your comment. I have forwarded your comment to U.S. Army Jill Mueller, PAO at Army G1 (Personnel). V/r, Lt. Jennfer Cragg

Marcus, thanks for recently leaving your comment on DoDLive.mil about retro stop loss program. I don’t have any information with regard to the memo that you mentioned in your comment. However, I am forwarding your comment to Jill Mueller, PAO, Army G1 (Personnel) about your question regarding the stop loss program and if your orders where submitted in the correct column. Best of luck. V/r, Lt Jennifer Cragg

Ok I sent my DD214 and original contract in throught the mail but filed over the internet. I got email saying that the dates I submitted didn’t match up with my OMPF files and that someone will have to look at my file individually. Does anyone know how long this process might take

Jennifer thanks for taking the time to read. There should just be some clarification on of what information you will get from the hotline, which for some is nothing. As far as people talking about the AF i mean some just need to look at how many people got stoplossed in the AF compared to the Army what it is over 100K thats alot more people to process. Maybe just dont leave people in the dark? Im not sure how many people are working on this but perhaps set aside 1-5 people a week for 2 days and say call on these days and you can get a clearer update its not much but do what you can ya know.

I was recently informed through the 877 number that those of us who were under stop loss and then was injuried in a combat area will not be paid under this program during the time of your medical care. I really hope this isn’t the case. The reason given is that different entitlement kick in for us. This isn’t true. No entitlement were given to me. The Army now has programs in place for Soldiers who were injuried in combat zone, but did NOT have these in place when I was injuried. Is this true?

Hey Justin,
I posted above with the blank Status Issue. Just wanted to let you know I emailed the helpdesk at .
I explained my issue and made sure to put my case number in the email multiple times, I also attached a jpeg file of what my status screen. Within 2 days they responded to me and my Status screen has been updated. They also sent me this message:
“Sir,
Your claim has been reviewed by a case manager and it will be completed shortly. Your claim was submitted for xx months. The case manager determined you are eligible for xx months. This calculation is based on the difference between your ETS, (contractual obligation) and your release from active duty (REFRAD date). It is only for days served on active duty. Additionally, recent legislation concerning re-enlistment bonuses may affect an individual?s eligibility for retroactive stop loss pay. The legislation requires the Army to review all claims, to verify whether or not the soldier received a bonus, prior to delivery to DFAS for payment. Therefore this will require additional time to process all claims. ”
Hope this helps with the blank status issue.
Joseph
PS I changed the number value of my months to “xx” for personal security issues.

Greetings, this is Jill Mueller, the G1 PAO, hopefully I can help out with a few of these questions.
Jim: Please do not worry about the notification you received. It simply means that the automated system did not match up exactly with your claim. Most claimants are in this category, which simply means your records will have to be eyeballed for your original and actual ETS dates — and any other factors in between. As the website says, please allow 90 days for processing and payment. Thanks!
Marcus: We are looking for your paperwork that verifies your original and actual ETS dates. If you’ve submitted this, you are good to go.
Justin: Have you received any emails indicating that your claim as been reviewed and sent to DFAS? I can tell you that usually when the claim status goes blank it means your claim has been sent to DFAS for payment. — At the same time, you must know that because of the new provision in the Dec. 19 appropriations bill, DFAS sent 2,400 claims back to the Army for review. Within a week or so, those claims should be sent back to DFAS. Your claim may very well be in that bundle.
Joseph: You may be in the same boat as Justin. However, I do remember that the claim status system went down (all went blank) around that time frame when you wrote in. So, it could have been just a glitch.
I know everyone is anxious for payment. I would be too, given that you have earned this special pay through your sacrifices. My advice is, please be patient. The Army team is working very hard on accelerating its processes to adjudicate claims in less than the current 90 day period. We owe you that and won’t be satisfied until we are doing better. Rest assured, you will be paid. Thank you. v/r -Jill

TYSON and JACK (I’m sorry, I originally missed you.)
I’m sorry to hear that you have been frustrated trying to get through on the hotline. When we opened up the toll-free line, the RSLSP team was inundated with calls. Two staffers were manning the phones at all times and while they were on the phones, the answering machines filled up. The traffic of inquiries is still very heavy. The team is handling the situation in the best way that it can. Perhaps the information I can give you next will help.
Mostly the callers want to check on the status of claims. In most cases is covered online. If your status hasn’t changed, it means that a case manager has not yet looked at your claim. For the most part, as soon as your case has been looked at, it is adjudicated and closed. At that time you will receive an email message explaining that your claim has been reviewed and sent to DFAS. If there have been any adjustments made on the timeframe in question, the message will explain that to you. Because of the number of claims the Army must adjudicate in a timely way, the system was designed so that claims be settled without having to contact the claimant. For the most part, claims are settled on first look. The intent is to settle claims on a first in first out basis. The exceptions are: claims of deceased and wounded soldiers, and claims that directly reflect the information in the Army’s data base and can be settled automatically.
The processes involved are complex and it has taken a couple of months to fix glitches and tweak the custom automation. We are constantly working on improving our processes. Honestly, we are not yet where we want and need to be with the execution of this program, but it is getting better all the time.
I hope this information helps. v/r -Jill

Thanks for the reply Ma’am i called last week about tuesday and was told that i was approved and my paperwork was sent to DFAS, i cannot really account for when it was sent to DFAS just that it was sent, now according to them it takes roughly 20 days to process and get you paid if that is the case then i should be looking at or around the 25th or 26th but who know, i appreciate the help and I think maybe alot of people would be less aggitated if the economy wasnt nearly in shambles and the job market didnt look like it does…. thanks

hi, we have received email last Friday that our claim has been approved and submitted for payment. do I understand correctly that it can take up to 20 days to actually receive the payment?

Okay there is no true why of tracking the process of our claim. So how about DOD (who should have hired someone else to handle this program) and DFAS simply putting up a tracker which shows the last claim sent to DFAS and the last claim paid by DFAS BASED ON RLS number (the number that tells you where you are “in-line”.

it won’t speed the process, but it will releive some of the anxiety and anger being felt due to a lack of communication.

I sent all of my paperwork in the middle of November. The dates were screwed up and I sent a fax and a note to the case manager with the correct dates. My status for a while was the months were not in agreement, but after I sent a few more notes my status was changed and my claim was accepted. I tried to call and no answer, and left a voice mail and still have not gotten a call back and sent a number of emails and nothing back. Now my status is saying it has to wait it’s turn to be reviewed by a case manager. What is going on? It was apparently already seen and accepted by the case manager, and now it is like the the whole process is starting over again. Why wont anyone answer the calls or emails?

my case number is 5382. i recieved an email a month ago stating i was entitled to the pay and was submitted for final review. i havent heard anything else and the status on the web site hasnt changed at all since submitting my claim. if it is possible to get my actual status it would be greatly appreciated. i know this has been a stressful task to your team and i thank you for your time. i dont know what army everyone on this site was in but i know how much of a headache these processes can be.

Rocky, please send your inquiry to: . I sent you a note via e-mail as well. V/r, Lt. Jennifer Cragg

Hi, I sent in my request 11/18/09. I recieved a response that state this: Your claim has been checked against the Official Military Personnel File (OMPF),
after initial review, the months claimed are not in agreement. A Case Manager
will review your submission. This will require additional time to process your
claim.
My case number is RSL00009462-1R It is crystal clear that I was on stop loss from 9/3/06-2/7/07. If you owe the Army they make sure they get there. I am furious that they are playing these games with me. I want my money. Can anybody give me a phone number? I can’t seem to find it anywhere.

Sorry, I have one more question. Why don’t IRR call ups recieve stop loss pay? If anything, they are the ones making a sacrifice. Not the ones that are just being extended for a few months passed there initial contract. Thankyou- Kent

Kent, thanks for visiting DoDLive.mil and for leaving your comment. I have informed Army G-1 PAO, Maj. Tim Beninato of your two comments. V/r, Lt. Jennifer Cragg

I can’t find where I put my claim number. Is there a way to retrieve it, or should I file a new claim?
I don’t understand why there is no auto email that is sent to you stating that your claim has been submitted, like when you place an order online, or do any work with the VA.
So how do we: retrieve lost claim numbers, and how do we get any confirmation or assurance that the claim has actually been submitted?

Greg, thanks for visiting DODLive.mil, and for leaving your comment. I have forwarded your comment to Major Tim Beninato, Army G-1 Public Affairs Officer. V/r, LT. Jennifer Cragg

Sent an email 1/5/10 to and no response received.

Is there a different process for survivors of soldiers who died in Iraq, Afghanistan or in other countries during the specified time period to make a claim?

Going on six months and my case manager alleges he called me and asked for a memorandum that was supposed to be given to each individual stop lossed solder stating their ETS or retirement dates were extended. The Milper message placed stop loss on everyone as a blanket policy in Dec 2001. I really feel I am getting the run around and being bound by red tape. I submitted original retirement orders, stop loss message, a memorandum of a later retirement date as an exception to policy and subsequent retirement orders. Did I stick around eight extra months after an original approved retirement date for no reason at all because my PSB or BN S-1 did not give me a personalized memorandum from the installation personnel office stating I was stop lossed albeit the Milper message stop lossed everyone in my MOS?? This is senseless. If it makes sense to anyone else let me know as apparently my thought and logic processes are apparently gone.

Just wondering when and if we are getting paid. Submitted claim Dec.11th…RSL 22xxx. Website still says your claim has been received and will be processed in the order it was received. That is not true because on other blogs some people who submitted their claims late Dec and early Jan received a check on Feb 19th! When oh when will we see our check?

All, just wanted to pass along the following information about claims for Retro Stop Loss. According to the Maj. Tim Beninato, Army G-1 Public Affairs Officer everyone should get an auto-generated e-mail notifying them their claim has successfully been submitted. However, the auto-generated e-mail may take a few days to arrive. If you haven’t been notified your claim has been received, you should call 1-877-736-5554 for more information. V/r, LT Jennifer Cragg

Hello everyone, I am looking for information of this stop loss pay because I am 1 year over my original ets now because I was wounded in Iraq and have been at Walter Reed for 18 months and counting but rumors are that we are not entitled to it for some reason. So I am asking why shoudnt we be when I alone will spend 2 extra years over my ets and some worse off soldiers I know are almost 4 years over their ets so any info would be great . Thanks

Alan, thanks for your comment posted to DODLive.mil. I just sent you an e-mail with the Retro Stop Loss Program web site, e-mail address, and hotline number. V/r, LT Jennifer Cragg

I filed for the retroactive stop loss payments in January. I have just recently received and email stating that a case manager had looked over my claim and it was determined that I did qualify for payments. The claim has been forwarded further and I am awaiting further validation before DFAS can issue payments. My Question is once the claim has made it to this step, how long does it take before payment is issued?

Drew, thanks for your comment. I heard back from the Army Retro Stop Loss Program Manager and the DFAS PAO this morning, and you should receive payment within 10 days of receipt. I will also send you a quick e-mail. V/r, Lt. Jennifer Cragg

I am in the same boat as one of the guys before me.I couldnt scan some of the documents so it had to be sent by mail.I received a case number but no conformation of them receiving my DD214 or DD4.Its been 4 weeks now and i would like to know if it even made it to the right place and some sort of status on my claim.

Brandon, thanks for your comment on DoDLive.mil. I have forwarded your comment to the Retro Stop Loss program representatives. If you have any questions, please contact them by either calling or via e-mail. Their e-mail addres is and their phone number is 1-877-736-5554. V/r, LT Jennifer Cragg

i used the upload method to send my dd 214 and dd4. but what i was wondering was, the dd4 has 3 pages, 4/1 4/2 4/3. i sent 4/1, was that the one they wanted or did they want all 3 of them?

I have received my letter stating I qualify for pay and am directed to the . When I go to the site it dumps me back to the claim process. Is there something that I am missing? The letter states I must review a determination of my stoploss time and either agree or file a new claim. Hello, there is no claim screen to view. I have also called 1-877-736-5554 and have never been able to speak with a person or leave a message. Help please.

John, thanks for your comment on DoDLive.mil. I have forwarded your comment to the Army G-1 Retro Stop Loss program representatives. V/r, LT Jennifer Cragg

I sent all form’s and was denied. I was told that i should have been asket while in IRAQ.After getting my retirement letter that some one should have asket me if i wanted to retire or stay in.Now im being told that. I still had 1 more year on my contract left so ive been denied the stoploss. i dont under stand why my retirement was held up because i was in Iraq.And no one even asket if i wanted to leave or stay.In the stuff i have read about the stoploss my retirement was held up because i was in country. And in January of 2005 the RI. Guard sent me a letter saying that a QRB Board would let me stay in for a year. So if not would that letter have come with a plain ticket home. I think not. i would have come home and turned in my gear can some one tell me what is going on please.Sgt Kevin Weismore

Kevin, thanks for your comment on DoDLive.mil. I have forwarded your comment with regard to the status of your claim, to the Army G-1 Retro Stop Loss program representatives. V/r, LT Jennifer Cragg

My Question is once the claim has made it to this step, how long does it take before payment is issued?

Lt Cragg, Hi! I have the same problem as J. Anderson. I received my letter stating I qualified for stoploss pay and directed to the . When I went to the site it took me back to the claim process. Is there something that I am missing? The letter states I am required to login using PIN and a unique PW (the letter had provided me my unique password). It also mentioned that I either accept Army’s determination or submit a new claim. The site has no claim screen to view. I also called 1-877-736-5554 and refer me back to the website or have never been able to speak with a person or leave a message. Need your help. Thanks

Mario, thanks for posting your comment on DoDLive.mil. I have forwarded your comments/questions with regard to your claim to the Army G-1 Retro Stop Loss program representatives. V/r, LT Jennifer Cragg

Im frustated I served my country and there is a reason why I was sent a letter telling me that I could receive a money that I trully earned. I was forced to stay deployed for an extra 3 months after my ets was done but beleive me I did not mind my fellow friends and brothers in arms are worth more than the 1500 dollars the goverment are doing as much as they can to denie my claim I know there is a lot of us in the same train but you know what if they call me again and send me overthere again I will go money or not I will go for my country my friends and specially for my brothers in arms because I am proud of my uniform. GOVERMENT send me the money if you can if not keep it. if it was that we owe the IRS some money be sure that they would have 100,000 people anwsering their phones but is a veteran calling lets have 2 people and an anwsering machine. Do we really deserve that ?? so friends dont worry this is America and Im still proud !!!

Im frustated I served my country and there is a reason why I was sent a letter telling me that I could receive a money that I trully earned. I was forced to stay deployed for an extra 3 months after my ets was done but beleive me I did not mind my fellow friends and brothers in arms are worth more than the 1500 dollars the goverment are doing as much as they can to denie my claim I know there is a lot of us in the same train but you know what if they call me again and send me overthere again I will go money or not I will go for my country my friends and specially for my brothers in arms because I am proud of my uniform. GOVERMENT send me the money if you can if not keep it. if it was that we owe the IRS some money be sure that they would have 100,000 people anwsering their phones but is a veteran calling lets have 2 people and an anwsering machine. Do we really deserve that ?? so friends dont worry this is America and Im still proud !!!

Im frustated I served my country and there is a reason why I was sent a letter telling me that I could receive a money that I trully earned. I was forced to stay deployed for an extra 3 months after my ets was done but beleive me I did not mind my fellow friends and brothers in arms are worth more than the 1500 dollars the goverment are doing as much as they can to denie my claim I know there is a lot of us in the same train but you know what if they call me again and send me overthere again I will go money or not I will go for my country my friends and specially for my brothers in arms because I am proud of my uniform. GOVERMENT send me the money if you can if not keep it. if it was that we owe the IRS some money be sure that they would have 100,000 people anwsering their phones but is a veteran calling lets have 2 people and an anwsering machine. Do we really deserve that ?? so friends dont worry this is America and Im still proud !!!

Mike & Rob, thanks for forwarding your comments about difficulties with submitting your claims. I have forwarded both of your comment to Army’s G1, Maj. Tim Beninato, to better assist you both. V/r, LT Jennifer Cragg

I got the same letter, with a link to the same web address, it doesnt work for me either!

I had the same problem!!!!! Chalk another one up for the military.

i know im in the same boat as a lot of other people but i didnt see any answers to the question. i just recieved the letter telling me to go to the website and either accept the armys determination or submit a new claim, however i cannot find where i see what information the army has about my claim. i do not want to start a new claim if they already have one for me and i just have to agree to it. anyone know where to go?

Hi, we just went through this process today and figured out how to find it. my husband recieved the same letter telling him to log in with a code. We had to chane our internet options and click on trusted sites and set the security to low. After this when we typed the captcha it asked for his social and the code and worked for us. I hope you guys can get it too.

Your claim has been received, is approved and will be forwarded to DFAS for payment. How long will it take them to forward this to DFAS and then how long after that has it generally been taking?

The web site mentioned that it would only take 15 days for payments… I read all the posts here and it doesn't seem like that's the case.

Thanks for visiting DoDLive.mil and for leaving your post. I have forwarded your question to Army G-1, Maj. Tim Beninato with regard to when you will receive your payment. V/r, LT Jennifer Cragg

Daniel, thanks for visiting DoDLive.mil and for leaving your comment. I have forwarded your question to Army G-1, Maj. Tim Beninato with regard to when you will receive your payment after it has been forwarded to DFAS. V/r, LT Jennifer Cragg

Did you recieve your $500 in 15 days.

Still waiting.Is been more than 20 days…

Still waiting for my check..it will be a month soon.

this is to good to be true they can pay u late but if you r late you get the rope . dont hold your breath bros o Mr sammy prob never served a day in uniform we all served wit pride we have to all be used to the big green ball park

dont hold your breatth brother

I am still waiting to know if I was approved or not, and then my payment. How long does it take?

Ma'am, Thank you for visiting DoDLive and leaving a comment. Defense Media Activity has no involvement with the Retro Stop Loss special pay program, we have merely hosted roundtables in the past with subject matter experts. However, I will forward your comment to the Army G-1's Maj. Tim Beninato.

You can upload all of them manually just to make sure. You can always revisit the site and do this.

I followed your instructions from your posting, but I still can not access the site. If you could assist me in this matter I would be greatly appreciative.

Hey all. I've been thru this loop and more. My stop loss was after the period covered by the retro stop-loss program. Hell I didn't even know I was do money till watching the news last month. Going thru all this crap was about to make me say screw it. A buddy of mine reminded me of the IG office. So if you are having problems and are a ARMY retro stop loss person call HQ DA IG at 703-601-1060. If having problems with stop loss payment covered after the retro stop loss period call the HRC IG office at 502-613-4427. This crap has been going on for long enough and it's about time the veterans are taken care of. I would love to see a news report that finds out how many eligible veterans don't get paid and/or the time period it takes for this payment to process.

Im still waiting on my check..I put in my paper work in August 2010….this is frustrating. Case Numbe# RSL00096923…… ITS BIN 90DAYS!!!…still waiting….Im really hoping for the money now, I just got laid off in my civilian job. I was stop loss for 10months….it shows on my DD214 how long i was over seas…i sent my orders, mailed , faxed , emailed…i sent everything….this is nuts

I had an email saying 90days…for me it has been 90days and im still waiting…its maddnes

I submitted a claim on 10/09/10 and checked the status on 10/10 and it said my claim had been approved and sent o DFAS for payment. Then I got an email today stating “Your Retroactive Stop Loss Payment case has not yet been submitted. Further input is required. To complete your case, you can return to the Retroactive Stop Loss Payment website at this specific page address: so know when I try to log in it says”This information cannot be verified, please retry.” I know the info is right because it is what they have sent me. Can anyone help me.

Good Morning, Thank you for visiting DoDLive and for leaving your comment. Unfortunately, Defense Media Activity is not involved in the Stop Loss claim process. However, if you forward me your name and Stop Loss case number via email, I will be sure and forward that information to someone who may be able to assist you. Thanks again. V/r MC2 William Selby.

This is so typical. I have been going around and around on the Army’s Stop Loss Pay website and have been getting nowhere! I received a letter in the mail with my personal claim number on it. No where can I find the claim screen to enter in my claim number. Also can’t get anywhere on the 877-736-5554 number they provided…….can’t get to speak to a live person and if you’re having problems with the website not working, well you go in circles with their phone tree, too. Beginning to think this is all just a big SCAM!

RSL00122686-1G

I uploaded all the required paper work over a month and a half ago and have received no response, no letter in the mail saying its been approved or denied, no phone call from a case worker, no answer and a full voice mail box at the so called Help Desk 1-877-736-5554 and the status web site…() get this the web site has had all my documents posted on it from day one and has shown the message “Your claim has been received and will be processed by a case manager in the order it was received.” I cannot believe the congress put the ARMY in charge of the bulk of the half billion dollars, gave them a time line, and thought it would go smooth. All other components of the military methods of informing and paying its Airmen, and Marines from what i hear is fantastic, lightning quick, user friendly, and transparent. I for one have had enough of this song and dance, so as of Monday 11/2/2010 i will call the IG office as well as my congressman every day until i hear something. “Fool me once shame…shame on you, …But, fool me… can’t get fooled again.”" President George Bush Sept. 17, 200

Thank you, sir. I will forward your information to the Army G-1′s Maj. Tim Beninato.
V/r DoDLive Administrator

Im still waiting on my check..I put in my paper work in August 2010….this is frustrating.
Case Number# RSL00096923.
I got an email a month ago stating early week of november is my 90days….im still waiting..plus i have no job i got fired so im really hoping for this check now.

sgt.torres

If you are having problems and are an ARMY retro stop loss person call HQ DA IG at 703-601-1060. If having problems with stop loss payment covered after the retro stop loss period call the HRC IG office at 502-613-4427 . . . Bush shouldn’t have made you stay, & Obama shouldn’t have promised to make it right. Good luck guys, I hope WE ALL GET THIS $!

my husband applyed almost 90 days ago dec 30th it will be 90 days they said that that is prossesing and payment would take 90 days we havent heard a word. the same message keeps coming up your claim has been received and will be processed by a case manager in the order it was received. really because as i am reading i see no one has recived any money yet this is getting really pothetic. has anyone seen a dime and if so how long did it take id love to know

Submitted my claim on the 27th of Sept 2010. And as of the 28th of January all I’ve recieved is a generic email saying my claim will be processed by a case manage in the order it was received. Has anyone received anything from DFAS as far as retroactive pay?

I just received this letter this past week and it say the deadline was Mar 4, 2011. Typical! Has anyone had any luck thus far?